Please be aware that there is strict protocol means that Jackie can only deal with matters that are raised by people who live in Thurrock. If you want to contact Jackie, please ensure that you have provided your full name and address. No emails will be answered unless a full address is given.

Jackie receives a huge amount of emails, letters and phone calls every day and endeavours to reply to each one individually and as soon as possible. However, please note that all communications, including emails, are dealt with in the order they are received.